UWTSD University our first University case study and collaborator is now in its second academic year of using VocalEyes. In the first year the college managed to majorly improve the college’s student feedback. The university actioned over 40 ideas suggested by their students. Following the introduction of VocalEyes the University received great news that their student satisfaction levels had improved and they now have their highest increase in student satisfaction (NSS 2014).
“I first used VocalEyes on Moodle because I had an issue with my school and I needed to find a solution for it and someone told me about it I think here in the student union. So I went onto VocalEyes and wrote my idea and it got voted from obviously all the people in my school and after a bit I got a reply directly to me saying: “We are taking action!” and so my problem got solved. It worked really nicely” said one Carmarthen-based student.
Our university case study video is (soon to be) available on the VocalEyes homepage but here is a peek behind the scenes during filming: